Click on the Track to track the progess of your package(s). You will need to enter your order number to do this. That number is on the shipping confirmation E-mail we recently sent you. Some packages (especially lighter ones and those shipped out of the USA) are sent via US mail. If you don't find your order, it may have been sent this way. Call us to confirm or if you have any questions. Thanks again, Your friends at The Clean Team
Phone: 800-238-2996
E-mail: inquire@TheCleanTeam.com